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Customer Feedback on The Penang Bookshelf

Just in case you wondered what customers thought of their experience with The Penang Bookshelf, here's what they're saying -


"Best service, Great Seller, wonderful items" RC, Selangor, 2016

"Thanks for this rare gem." KM, Kelantan April 2016

"The most reasonable price on the net for this particular book I purchased! tnx!" SS, Perak, May 2016

"Again great transaction, same day shipping, very well packed, very trustworthy!" JR, Selangor May 2016

"Very effective! Thoroughly pleased!" AH, Sarawak June 2016

"Quick and reliable. Nice to do business again, thanks for the books!" JY, Selangor, June 2016

"Book received as described in good condition. Will deal again definitely" KK, Melaka, July 2016

"Thank you! this was a hard to find book" BF, Terengganu, July 2016

"Fast and efficient seller. Will buy again. Many thanks!" ZH, Sarawak, August 2016

"Fast shipment.. wish the book is in better condition" LK, Kedah, August 2016

"Always a pleasure to deal with this seller. Fast shipping. Very courteous" AC, Selangor September, 2016

"This transaction was my only salvation to find a book! Thanks for the seller" MF, Russian Federation, September 2016

"Excellent service!!! A++++++++++++++ rating!!!" BI, USA, October 2016

"A++++ got the book I wanted and very efficient. Thanks" HA, Sabah October 2016

"Transaction parfaite. Je vous remercie" AL, France, November 2016

"Nice item! Genuine" WK, Selangor, November 2016

"Fast smooth transaction. Well packed. Excellent deal!! Always a joy to buy from" KF, Johor, December 2016

"Friendly and swift. Book is in much better condition than described. Thanks!" BD, Sarawak, December 2016

"Prompt reliable and friendly. Excellent seller, almost a "friend" LY, Johor January 2017

"Very understanding seller. I mistook the price 700 ringgit for 70 ringgit. Ok" LY, Johor, January 2017

"Wonderful and fast service" ZR, Kelantan, February 2017

"First class! Very pleasant experience" February 2017 FS, Philippines, February 2017

"item received accurately ... and fast delivery thumb up" GT, Melaka, March 2017

"Thank you for the information you have so expertly obtained on the book" GR, Kedah, April 2017

"May Penang Bookshelf live for a hundred years!" - SS, Sabah April 201

"Thank you for sending the book so quickly" NN, Singapore April 2017

"You have a very good collection of books that I want to read" JY, Penang April 2017

"Great professional service as usual" KE, Selangor April 2017

"Hope to buy more Books here" DM, Pahang April 2017

"Thank you so much for your prompt response in acknowledging my payment" HB, Australia April 2017

"Check with The Penang Bookshelf and see but am sure will cost a bomb" BK, Malaysia April 2017

"This whole site is a marvel. So much energy. So informative." MH, Sarawak, May 2017

"Fast & honest seller, will deal again. Thank you :)" SL, Selangor, May 2017

"Impressive William!" HG, USA, May 2017

"A big thank for the service and the sincerity" AW, Sarawak, May 2017

"It was a very nice surprise to have a person on the other end of this transaction. I've become accustomed to ordering things online from a faceless supplier." CB, USA, May 2017

"Thank you for your good service." WB, USA, May 2017

"Thank you for the quick service. My father was very delighted after receiving the book and complimented on the multiple layers of protection for the book in which not many bookstores do nowadays. Will definitely buy from your bookstore again in the future. Thank you"PC, Selangor, May 2017

"Thanks for posting out the book so soon" JC, Selangor May 2017

"Thanks for the great service." BC, USA May 2017

"As usual, you are a star!" LJ, UK June 2017

I've just noticed I haven't been keeping up with recording these comments, but the next one reminded me to resume.

"Thank you very much for being a great communicator, the personal touch is sadly lacking in many organisations these days. I look forward to doing future business with you." DT, Kuala Lumpur January 2018

"Will definitely give you a good feedback because of your excellent service." HKH, Johor, January 2018

"Books have arrived in fine condition due to very good packaging. So everything is fine. Again, many thanks for your support.." JR, Germany, January 2018

"I just wanted to let you know that {Titles} arrived here safely... I am thoroughly satisfied with it/them all, and look forward to buying additional books from you in the future. Many thanks for your expeditious service, and I look forward to my next purchase(s) from you. RJ, Canada February 2018.

"Thanks for the great service." VP, Thailand February 2018

"Item received in good condition. Trusted seller" YY, Selangor February 2018

"Thanks again for your support and the nice contact." RR, Germany March 2018

"Great seller" - AS, Selangor, March 2018

"It has been a pleasure to be able to deal with you again" JL, Kuala Lumpur, March 2018

"As I promised I've come back again to purchase a few more books" ZZ, Brunei, March 2018

"I have received the book in perfect packing. Thank you" YH, USA, March 2018

"Recommended Seller! Five Star!" SS, Selangor, March 2018

"Item as described. Thank you" CYL, Kuala Lumpur, April 2018

"Thanks for your prompt service. I have recommended you to several friends and family." CW, Melaka, April 2018

"Recommended Seller! Fast Delivery! 5 Star*****" SS, Selangor April 2018

"Thanks for all your help" BJ, Australia, April 2018

"great seller ! thank you ! 5 stars !" JL Selangor, May 2018

"Great seller. Communicated packing and delivery updates. Highly recommended" PL, Perak May 2018

"This is a short note to advise that this most interesting book arrived today. Thank you for sending it so quickly!" GN, USA, May 2018

"It's a pleasure to deal with you again - and thank you for arranging the delivery of the book. You have been most helpful" JL Selangor August 2018

"Perfect transaction. Quick delivery" BS, KL August 2018

"Flawless" TWJ, Johor September 2018

"Wonderful bookseller! Communicative, helpful, great packing and quick" SS, Germany September 2018

"Thanks very much for your always reliable and tireless supports " SS, Sarawak October 2018

"Thanks so much for your superb service!" JK, USA October 2018

"Thank you so much for your excellent service" KH, UK, October 2018

"An amazing bookstore that provides excellent service. I received my book in perfect condition, soglad I found the Penang Bookshelf!" AI, Selangor, October 2018

"I do appreciate your efforts" OK, Middle East November 2108

"If I ever get to Penang - which is a real possibility - a visit to your bookshop will be at the top of my list." JS, Australia, November 2018

"Good service.Love this 'antique'. Pragmatic advice which is relevant till today." JM Selangor November 2018

"Iwould like to inform you that the book has arrived earlier than i expected and well packaged. i value both your communication and prompt feedback when ever your costumer has a concern and question. i will definitely shop again and would highly recommended your shop and website to friends and colleagues" - ZR, Sarawak December 2018

"Thank you forgreatcustomer service" YK, Middle East December 2018

"Thanks again William, you're a gem. " KK, Selangor December 2018

"Book was out of print and great value. William is a very genuine person and a pleasure to deal with. The book was very well packaged and arrived on the other side of the world, tracked, in mint condition." GM, Ireland, December 2018

"Thank you for your kind reply and the best service!" ZL, Selangor December 2018

"Sounds like you are doing a good job! I'll help you with publicity!" ED, Brazil, January 2019

"I do like the fact that on the website you give a good description of what the book is actually about and who the author is " CS, France, January 2019

"My first choice book seller. Quick delivery service"YK, Perak, February 2019

""The packaging is very secured. Happy. " JD, Pahang February 2019

"Recommended Seller, Has a fantastic book list, 5 Star" MS, Selangor February 2019

"Great seller!" BP Kuala Lumpur, Malaysia March 2019

"Thank you. Good book. Fast shipping. Highly recommended seller. " MR, Kuala Lumpur, March 2019

"Cannot say it has been a pleasure doing business with you." DK, Singapore, March 2019

"Second time buyer, hope it won't be the last. Will definitely buy more! " AY Shah Alam April 2019

"A1+ seller. Many Thanks." KM Singapore, May 2019

"Really good seller" AS, Petaling Jaya June 2019

"Parfait trés bonne transaction merci " KT, France, July 2019

"Smooth transaction, great item. Thank you " JM Kuala Lumpur August 2019

"William of Penang Bookshelf is very reliable and easy to communicate with! " KE, Sarawak, September 2019

"Highly recommended! " ES, USA September 2019

"Item as described and prompt delivery service" JF Kuala Lumpur September 2019

"I think your prices are among the most reasonable around!" DO, Kuala Lumpur September 2019.

"I live in a small town of around 3000 people and the other day a friend from America came to see me and bought a Malaysian lady with her who knew your business. Smallworld hey " IC, Australia October 2019.

"Book has arrived safely. Thank you for the careful packing." JQ, USA, October 2019

"I appreciateall the books that you have provided to me over the past two years." RJ, Canada November 2019

"Thank you very much for getting the book off so promptly" JB, USA November 2019

"Thank you, efficient seller." DD, Kuala Lumpur November 2019

"Good item. Fast delivered" SI, Ipoh November 2019

"Excellent service by seller" RS Selangor, November 2019

"Pleased with purchase. Seller was very helpful" NI Negeri Sembilan November 2019

After a four-year gap here we go again

"Just to let you know the book arrived -- seems very quick! It's really great, so thanks for your prompt service. It was a pleasure doing business with you!" DB, UK March 2023

"as always the best antiquarian collection in Malaysia" SS, Sarawak April 2023

"You are my Go To (site) for Titles that are difficult to source" WP, Australia, April 2023

"Sure has been a pleasureto do business with you and I look forward to do some more in the future." TA, Sweden, April 2023

"I'm very pleased to find a HC copy of Hearts and Minds in Guerrilla Warfare at last. I have seen copies on offer only rarely over the past 4 or 5 years. All were expensively priced (up to US$300.00), with a number being "well used" from the seller's description; in short, too much for what I was getting. I might mention that yours is the cheapest HC offering I have seen, and I can be confident of its condition." RJ, Canada, April 2023

"I must say that stumbling upon your online store was an absolute delight and I look forward to browsing through the book selection from time to time. It's a shame and a bit of a surprise that there isn't more of such online bookshops here in Malaysia." SM, Selangor, April2023

"Many thanks to you for posting it and for the excellent packaging to protect it on its journey" KS Australia July 2023

"You are the only Bookman among the booksellers I deal with who knows aboutbooks." PL, Johor, August 2023

"I have bought books from you in the past and have been very happy with the service and have recommended you to some friends looking for books on Asia." WF, Australia, August 2023

"Thanks for your prompt responses." AP, UK, August 2023